Terms and Conditions
Welcome to Keya Seth Exclusive. This online shop is run and managed by the brand ’Keya Seth’. It is the online section of Keya Seth Exclusive, under the same name. By visiting our website or availing our services, you will be deemed to follow all the listed terms and conditions present herein. Our store is Kolkata-based, and it has two more stores in West Bengal.
Here the terms We, Our, and us, refer to the company, ‘Keya Seth Exclusive. Terms like you, and your refer to the visitors and buyers visiting our online store.
By accessing our website, you are legally bound to follow our all terms and conditions. By accessing our website/ services you represent that you have read, understood, and agreed to comply with all our terms and conditions. We will also consider that you have attained the legal age to follow all our terms and conditions.
Information and Services
We ensure the authenticity of information available on our website. By accessing or using the Website or Services, you acknowledge that we shall not be liable for any inadvertent imprecision or omission in the information provided on the Website or concerning the Services.
Change of Terms
We have reserved the right to update and change all the terms when required. As soon as we update the terms, it will be considered effective for all customers and people visiting our website. If you don’t agree with these terms, then you need to discontinue browsing our website.
Purchase on the website
All products we sell must comply with the amount we charge we tagged. No discount will be considered by any other sources other than confirmation from our end.
Price
We are an India-based company. So, all products are priced in Indian Rupees (INR), and for international purchases, we will charge as per the Country. We have the right to charge the delivery amount at the time of purchase. It will be shown at the time of final billing for the convenience of customers.
Payment
We have various options for payments that are safe and effortless for the customers. We have credit and debit cards, net banking, UPI, and cash-on-delivery.
By availing of any of these payment options while purchasing from our website, you agree to all restrictions, terms, and conditions of the payment methods you are using. We will not be liable for any loss or damage directly or indirectly to you, lack of authorization, payment-related issues due to problems with the bank or decline of transactions.
If any user intends to purchase any product from our online shop, then he/ she must complete the full process including the transaction. An incomplete process will not be appreciated and be considered as a cancellation.
In case a product is processed at an incorrect price, it will be automatically changed to the new price. If the amount has already been paid, then we will return that amount. We will send an email and notify the changed price. You need to pay the new price if you want to purchase the same product.
If a non-delivery happens due to your fault like providing any incomplete or incorrect information, then it is your liability. You need to pay an extra amount to re-deliver the product.
We are particular about money transactions. So, we are careful with the money you pay. Check the safe and secure shopping policies for more information.
Cancellation
If you cancel a product after payment, then you will get back the amount. However, depending on the other expenses, we may deduct a certain amount as a cancellation charge.
Return and Exchange
We have very simple terms under return and exchange. We will not consider a product after 7 days of receiving it. Moreover, we need a clear video and/ or details of the product clearly so that we can understand the problem. No altered, washed, worn, or used items will be accepted. Send us a copy of the original invoice you received from us.
You need to mail us your problem beforehand. After getting confirmation from our end, you can process the product for a return. For more information, we would like you to go through all the guidelines provided in the return policy section.
We do not offer any return policy for international customers. So, we won’t be able to process any return if you are outside our country.
The actual product may have color variations. This happens due to the screen light and photography.
If someone tries to damage our online website or interfere with the smooth operations of our online store, then we will take strict action to stop such activities. We will take legal help as it is a criminal offense, and we will charge heavy compensation from the doer.
We need proper information to save the details of our customers. Don’t worry, as we will maintain the privacy of our customers. We won’t disclose any information to others. For a better understanding, check our privacy policies. If there is any fake information shared, then we have the right to cancel the registration.
All images, designs, evidence, text, illustrations, logos, icons, snaps, programs, music clips or downloads, video clips, and other materials that are part of this online store. So, using them for any personal use will not be accepted.
No Hidden Costs
We always try to preserve a clear connection with our customers. So, it is against our moral principles to charge an extra penny without any proper information. That’s the reason, we mention all the details regarding taxes and the costs during the final billing.
The website may display links. But we are not responsible for the availability of such external links. We do not endorse and are not legally responsible for any content, advertising, products, or other materials on or available from such websites or resources.
The conditions of these Terms are severable. If any condition is held unenforceable, such conditions shall be severed and shall not impact the enforceability of the remaining conditions of these Terms.
